How to maintain a soap dispenser in public or commercial washroom after purchase?
What should I do if my commercial soap dispenser is clogged?
For public/commercial washroom owners, ensuring quality and handwashing facilities is crucial. If the soap dispenser is clogged, empty, or tarnished, this could cause problems.
In order to prevent the mentioned problem, we should understand why the soap pump is clogged in the first place.
The two most commonly realized reasons are as follows:
1. Wrong soap type: usually happens with foam soap dispensers. Since there is a foaming net in the pump, if high viscosity liquid soap is used, the foaming net might be blocked which caused the foam soap pump clogged.
If incorrect soap type is the reason of clogged pump, depending on the condition of the current pump, user may simply clean/rinse off the remaining incorrect soap in the pump or change to a new foam soap pump.
2. Infrequent usage: this issue occurs more often with liquid soap as the viscosity is relatively high, and after unused for a while the soap may dry up and hardened inside the pump. If this is the case, use clean running water to wash out the remaining soap may solve the problem. Please see the video below for the instruction of cleaning and rinsing the pump.
Use clean running water to wash out the remaining soap
These are the two common situations happened in the auto soap dispenser in commercial washrooms. However, if a disposable pump is used in the soap dispenser, or the soap pump itself is not robust enough to withstand high viscosity soap, our suggestions might not resolve the clogged soap pump.
All auto soap dispensers designed and made by Hokwang equipped with robust and long service life soap pumps, no matter wall-mounted or deck-mounted auto soap dispenser. Moreover, we specially designed our HK-CSD deck mounted soap dispenser series to prevent these two possible clogged problems:
1. Prevent from using the wrong soap: if incorrect soap type is used against the soap pump, a solid green LED light will indicate by showing different signals depending on the model.
A solid green LED light to indicate wrong soap
2. Prevent from infrequent usage: HK-CSD series come with a smart sentinel flush design that activates once automatically if unused for 48 hours to prevent clogging.
Hokwang is confident to provide best solutions to your commercial restrooms, please feel free to contact us with your requests and we’ll be more than happy to recommend the most suitable, and of course, non-clogging auto soap dispensers.
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